Viewing the Call History

The NEC UX-Softphone maintains a Call Log, which provides a historical trace of the user call activity. Each inbound and outbound call generates a record in the call log. This information can be used to retrieve details about specific calls and perform functions such as re-dialing a previous call or playing back a recorded telephone conversation.

The following image shows an example of the Call Log window.

call log.jpg

To access the Call Log:

         From the Windows option on the console main menu, select Call Log

Operations that can be performed on the Call Log include the following: